Little Island Business Association is the business organisation representing the 1,000 plus businesses in Little Island which is the largest business district in Cork and Ireland South. As part of a major expansion of its services in a new cluster zone of business associations, a new Membership Manager is being appointed to manage new and existing memberships.
Key Responsibilties
To contribute to the membership development plan and review with the Membership Director all departmental activity including:
Member recruitment and retention campaigns
To interpret membership recruitment and retention statistics and review member research and make recommendations
The sale and delivery of association services to non-members
Assisting general marketing activity
Polices and procedures
Other activity, including affinity and sponsorship schemes
To offer ideas for improvement or change in all operational areas
To manage member communications including responding to member queries and the production and inventory of membership and marketing material e.g. letters, newsletters, e-bulletins and brochures
To manage member events
To manage member market research
To manage member recognition programmes
To assist in PR activity including the publication of press releases
To maintain accurate membership records and marketing databases
Knowledge, skills and abilities:
A good knowledge of marketing, management, administration, planning,, market research and member relationship management skills and techniques
Able to establish and maintain effective working relationships with other departments, members and suppliers
Strong project management and organisational skill
Good written and oral communication skills
IT literate: Familiar with using word processing, databases, spreadsheets, project management software and web applications including email, e-marketing, s-surveys, e-discussion groups, etc.
Key Success Areas
Maintain a high level of member satisfaction with incoming and outgoing communication
Maintain accurate membership records and marketing databases
Other requirements
Hold a valid driving license
Able to attend events and other off-site functions
The person appointed will be experienced in sales and development with a proven track record of delivery. A competitive salaried package is on offer.
If you are interested in the role, send your CV and application letter by email to Michael Mulcahy at michael.mulcahy@liba.ie
